Image by xcode via Flickr The world of industry is vast -- an endless collection of profits, products and public interest. Companies tirelessly try to secure the dollars they need, relying on marketing techniques and strategies, offering special sales. Earning customer favor requires deductions, deals and more: this is the only belief that’s relied upon. It’s not, however, the only belief that works. Gaining revenue requires more than discounting prices (trying to tempt clients with lowered costs and greater quantities). Instead it demands sterling customer service. Customer … [Read more...]